One of the leading retailers of outdoor clothing and equipment, supplying everything you would need for walking trips, camping holidays, backpacking & trekking expeditions, mountaineering & climbing, adventure racing and travel.
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Abismal service from Field & Trek
Order no: 4475139
I placed an order on 28 August '07 for a pair of sandals and a pair of shoes and I am still waiting for them. I phoned customer services two or three times and was told that they would be sent as soon as they were in stock. I am still waiting for my order and a reply to my emails sent in the past week. I am going to France on 27th Sept and wanted the items for my walking holiday. So much for winning awards for its delivery service. What has happened to their service - can anybody explain why the service has deteriorated so much in such a short time?
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